Client Overview
Client: Port Van Sales Ltd.
Industry: Automotive Sales
Location: Ellesmere Port
Contact Person: Mark Keefe
Background
Port Van Sales specializes in selling vans, catering to a diverse clientele requiring reliable vehicles for various commercial purposes. Their sales forecourt showcases multiple vehicles at any given time, making it essential to ensure robust security measures are in place.
The Challenge
Port Van Sales faced a significant security breach when three vans were stolen overnight from their sales forecourt. This incident highlighted the vulnerabilities in their existing security system and prompted an urgent need for a comprehensive, reliable, and modern security solution to prevent future incidents.
Our Solution
Upon receiving an urgent enquiry from Port Van Sales, we promptly conducted a site survey to assess the specific security needs. Understanding the critical nature of the situation, we expedited the entire process, from survey to installation, completing it within one week.
Key Actions Taken:
- Site Survey and Assessment: Our surveyor visited the site to identify vulnerable areas and determine the optimal locations for camera installation and alarm placement.
- Quotation and Approval: Based on the survey, we provided a detailed quotation which was approved without delay.
- Installation: We installed a state-of-the-art IP-based CCTV system along with an Intruder alarm system, ensuring comprehensive coverage of all key areas on the site.
- 24-Hour Monitoring Service: As part of the package, we included a 24-hour monitoring service to provide continuous surveillance and rapid response in case of any security breaches.
System Features
- IP-Based CCTV Cameras: High-definition cameras capable of capturing clear images in various lighting conditions, with remote access capabilities for real-time monitoring. We installed Dahua TIOC2 cameras, which offer the following benefits:
- Active Deterrence: The cameras are equipped with red and blue lights, along with a siren, which can be activated to deter potential intruders.
- AI Integration: Advanced AI features, including human and vehicle classification, reduce false alarms and improve detection accuracy.
- Full-Colour Night Vision: The cameras provide full-colour images even in low-light conditions, ensuring detailed footage around the clock.
- Two-Way Talk: Built-in microphones and speakers allow for real-time communication with anyone on-site.
- Smart Motion Detection: The system intelligently distinguishes between humans and other objects, minimizing unnecessary alerts.
- Intruder Alarm System: Integrated with the CCTV system, providing instant alerts in case of unauthorized access. We used the Pyronix Enforcer control panel, known for its robust security features:
- Two-Way Wireless Technology: Ensures secure and reliable communication between the control panel and sensors.
- Remote Control and Monitoring: Allows users to control the system and monitor their property via a mobile app.
- Voice Push Notifications: Provides real-time alerts and updates via voice notifications.
- Easy Setup and Maintenance: Features user-friendly installation and maintenance processes, minimizing downtime.
- Remote Monitoring: 24/7 professional monitoring service ensuring constant surveillance and immediate action when necessary.
Client Testimonial
Following the successful installation of the new security system, Mark from Port Van Sales shared his positive experience on our Google and Trustpilot Reviews pages:
"Had Dan in and his team to upgrade our security cameras and alarm system here at Port Van Sales. What a service! There was no messing around from this company - straight out and was up and running within days. Had the 24-hour security service included in the package and I can now sleep at night knowing my site is being watched. Cannot recommend enough. Thanks Dan. Kind regards, Mark."
Project Commentary
Dan, Managing Director of Full Circle Security Systems, commented on the project:
"We are delighted to have the opportunity to work with Mark and his team at Port Van Sales.
Upon my initial visit following the theft, I noticed the existing security systems needed improvement. I proposed the installation of a new external CCTV system to monitor the sales forecourt and recommended implementing remote monitoring with a public address system. This setup would enable the Alarm Receiving Centre to view and challenge any unauthorized individuals entering the site after hours.
Given the extensive area covered by the van sales, we agreed to place cameras in strategic locations and utilize AI to detect any movement near the boundaries. Considering the multiple buildings on the premises, we decided to use wireless bridges to transmit video signals from the cameras to the control and recording equipment. Additionally, I suggested installing an intruder alarm to protect the internal office areas.
We look forward to a long and successful partnership with our client."
Conclusion
The rapid response and efficient installation of the advanced security system provided by our team have significantly enhanced the security at Port Van Sales Ltd. The client now enjoys peace of mind, knowing their assets are protected around the clock. This case exemplifies our commitment to delivering prompt, effective, and high-quality security solutions tailored to our clients' needs.
Future Recommendations
To further enhance security, we recommend regular system maintenance and periodic reviews to adapt to any changing security needs or potential vulnerabilities. Additionally, we suggest considering the integration of additional features such as license plate recognition and advanced motion detection analytics for even greater security coverage.
Please contact one of our friendly team or call in to our office - 88-90 High Street, Connah's Quay, CH5 4DD to discuss your requirements.
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Telephone Us: 0800 3689924 now for more information!
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Request your free of charge, no obligation, site security survey today.
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